I think I've come to expect marginal incompetency in these days of Facebook over face time but once in a while someone comes along that exceeds my pessimistic expectations for service and competency. You did and You broke the mold!
Kevin, my wife and I want to thank you for all your efforts and prompt attention to our A/C problems. We could not have asked for better service. You now have us as a recurring customer!
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Kevin was great and answered all of my questions. He gave me the best information any tech has ever given and I am very, very happy. I will be letting all of my friends and family know about the service I received.